Making it easier to communicate with agency workers
Agency workers in the Care industry face a significant challenge in staying up to date with last-minute changes to shift patterns, rotas being altered without notice, and numerous other issues which could all be solved through easier, clearer communications.
That’s why we developed the Care Hires app, to help reinforce and simplify the communications links between Agencies, their workers, and the Care Providers they work with. So how can a simple app like this help?
When agency workers use the Care Hires app, they can receive instant updates whenever there are shift assignments or alterations. No more calls or emails that could be easily missed, but a clear-to-see and easy-to-use calendar constantly updated through the cloud.
And because this is an automatic process, it’s also a considerable time saving for the admin staff who currently have to do this manually for every update and change.
Timesheets updated in real-time
For large parts of the industry, paper-based timesheets authorised manually are the standard method of tracking shifts completed, which can be easily lost, are prone to errors, and can take a long time to get processed. Ultimately this adds to the administrative burden for everyone, and from an agency point of view, payment gets delayed.
Using the app makes this process faster and more secure and makes verifying the hours worked much more straightforward.
Clock in and out electronically
Another way the app will make life easier is by allowing agency staff to clock in and out of their shifts using the app, verifying the work that has been completed and can be signed off within minutes rather than days or hours.
The app also allows staff to answer any queries they have with the system with easy access to our knowledge base, and the accompanying library of video tutorials.